importantSYS.SOURCE: TechCrunch• 2026-09-24T16:35:13Z

ElevenLabs CEO Discusses AI Voice Technology, Market Competition, and Transparency Practices

#ai #startups #enterprise

ElevenLabs' CEO discusses AI voice technology strategies, including transparency with customers and market competition, as the company reports $600M ARR and a $22B valuation. The CEO emphasizes enterprise growth, challenges with customer competition, and the role of emotional intelligence in advancing conversational AI.

ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.

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