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importantSYS.SOURCE: Intigriti2026-09-14T16:26:03Z

Exploiting Vulnerabilities in AI-Powered Customer Service Systems

The article details techniques for exploiting AI customer service agents, including phishing, MFA bypass, and OTP exfiltration, demonstrating real-world vulnerabilities that led to over $50,000 in bounties. It highlights the growing risks of AI systems being manipulated for unauthorized actions and data breaches.

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