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importantSYS.SOURCE: michaelheap.com• 2026-09-23T13:04:44Z

Postmortem Focus: Systemic Change Over Detailed Explanations

#communication#process#leadership

The article critiques traditional postmortems that focus on detailed explanations of incidents, arguing that they often lead to complacency. It advocates for prioritizing systemic changes over individual accountability to prevent recurring issues.

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